Get in Touch With Us
We like hearing from the people who read this site. Whether you have spotted something that looks out of date, have a question about one of our pages, or simply want to share a thought, this page explains the easiest way to reach us and what to expect once you do.
How to contact us
The quickest way to reach the team is by email. Write to us at info@digibean.co.uk and your message will go straight to a real person who reads every note that arrives.
To help us reply properly the first time, it is useful to include:
- A clear subject line - for example, "Correction on a page" or "General question".
- The page you are writing about - a link or the page title is perfect.
- A short description of what you noticed or what you would like to know.
You do not need to write a long message. A few sentences are usually enough for us to understand what you need.
What we can help with
We are happy to hear about:
- Information that seems incorrect, unclear or no longer current.
- Broken links or pages that do not display as they should.
- Suggestions for topics you would like us to explain in more detail.
- Questions about how the site works or how we put our pages together.
Please note that we are an information website. We cannot manage accounts, process payments or settle disagreements you may have with any outside service. If your question is about one of those things, the best place to start is the provider you are dealing with directly.
When to expect a reply
We aim to answer most emails within two to three working days. During busy periods it can occasionally take a little longer, but every message is read. If your note is about a mistake on the site, we will check it carefully and update the page if a change is needed.
Your information
When you email us, we only use your details to read and respond to your message. We do not add you to mailing lists or pass your address to anyone else. You can find full details in our Privacy Policy, and the general rules for using this site are set out in our Terms of Use.
Thank you
Every message helps us keep the site accurate, clear and genuinely useful. Thank you for taking the time to get in touch - we look forward to hearing from you.